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 Ordering FAQs
• Does Infinitech Systems accept phone, fax, email or snail mail orders?
• I did not receive an order confirmation. Was my order submitted successfully?
• I am concerned that I may have inadvertently placed a duplicate order. What should I do now?
• After I submit an order with Infinitech Systems, how will I be advised of the order's progress?
• How can I check my Infinitech Systems order status online?
• I checked my order status online and was advised that my order has been void. Why?
• Can I add, change or remove items from my order after it has been submitted?
• Approximately how long does it generally take to process an order?
• May I combine two separate orders to save on shipping costs?
• Does Infinitech Systems offer volume discounts?
• Can I reactivate an order that has been voided /cancelled?
• May I take advantage of a manufacturer mail-in rebate through Infinitech Systems?
• Is the Infinitech Systems website secure? What type of security features is utilized to safeguard my information?
• Does Infinitech Systems sell or release my personal information?
• Does Infinitech Systems offer a paper catalog?
• ?What happens if/when an item is backordered?
• What happens if/when an item is out-of-stock?
• What should I do if an item is missing from my order?
• Can I pre-order or backorder a product that is not presently in stock?
• Can Infinitech Systems Customer Support agents physically get a product and describe it to me?
• Can Infinitech Systems Customer Support agents physically get a product and describe it to me?
• I am experiencing some trouble with my shopping cart. What might be wrong?
• Why does one item always remain in my shopping cart?
• I received an Auto-Notify email indicating that a product is now in stock. When i get to the site, it is sold out. Why?
• How do I operate the Infinitech Systems shopping cart?
• The product I am interested in states that it "Must be Purchased With Hardware." What items will qualify as hardware?


* Note: The product specification and picture/price are subject to change without notice.

Prices are for reference purposes only and are subject to change without notice. Infinitech Systems is not held responsible for any errors or discrepancies. If you are new, you will be directed to fill out your profile for your order.

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